Project SHIFT, Inc. is a corporation whose mission is to assist individuals with their social service needs which include anything regarding one’s welfare, Social Security, disability, and housing needs
Leon B. Howard, Jr.
“As a disabled war Veteran and as the Discharge Manager for a psychiatric facility, I have encountered first-hand the challenges that come with both being an applicant and assisting applicants with applying for benefits that they are entitled to. I believe that with the proper assistance and guidance, more eligible applicants can have many if not all their needs accommodated as well as services provided for their medical, social and psychiatric needs.” – Leon B. Howard, Jr.
Krystale L. Ramsey
Krystale Ramsey has served faithfully for nearly 20 years as a case manager for Newpoint Behavioral Health and even after their merger with ACENDA. As Administrative Director for Project SHIFT, Inc., Ms. Ramsey is also our “Intake Coordinator.”
Leona Howard
Leona Howard is our Marketing Director.
Responsibilities:
- Manage advertising distribution
- Manage Demographic report of the number of individuals served per county NJ
- Manage weekly/monthly/annual transaction reports
- Present Tracker for Agencies under contract
- Schedule outreach functions to reach people in need of services (quarterly)
Yvette Kennedy
Yvette Kennedy is our Medicaid Assistance Manager.
Responsibilities:
- Interview clients eligible for Medicaid insurance and assist with completing their applications
- Submit applications along with the DAR forms signed by client to represent them
- Follow up on submitted applications and obtain documents from clients as needed to process the application
- Advocate for client if client if denied the benefit by representing the client in Fair Hearing

Michelle Stroble
Michelle Stroble is our Outreach Worker/HMO Analysist
Responsibilities:
-Connect with social service agencies to include shelters, churches, and other nonprofit agencies in effort to collect information needed to complete SRF (Service Request form) for individuals in need of social service intervention keeping the Administrative Director informed.
-Planning and attending vending events with and for Social Service Agencies
-Coordinate and present working contracts with social service agencies
-Plan and coordinate courier services needed for individuals/agencies in need of documents requiring immediate completion and/or signature approval w/the Transportation Director
-Assist individuals in their selection of HMO and/or PPO plans and enroll the individual in the appropriate HMO/PPO and to manage any correspondence regarding their HMO/PPO plans.
Cheryl Faulkner-Howard
Cheryl Faulkner-Howard is our Welfare Assistance Manager Responsibilities: -Assist individuals with completing online applications for GA/TANF -Assist individuals with applying for TRA (Temporary Rental Assistance) for homeless GA candidates -Follow up on submitted applications and obtain documents from clients as needed to process the applications